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Author Topic: Making sure checks are sent to the right address and payee  (Read 805 times)
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« on: November 20, 2009, 10:47:22 AM »

Your organization's name and address are automatically included in the "send payment to" paragraph in a enrollment confirmation e-mail when the enrollee has paid by check.  If you want the check to be sent to a different address than your organization address, change that field.  Adding check payment instructions to the notice field has two potential problems:
  • Because the notice text is included in every confirmation e-mail, those paying by check will be confused as to where they should send their payment.
  • Those paying online will receive instructions to send a check, which is going to confuse and possibly annoy them.

If the check payee is an individual, resist the urge to change your company name to the individual's name so that the text reads correctly.  The organization name is used throughout the site and is included in all correspondance, so unless you really want "Rollerball Hockey" replaced with "Mickey James" everywhere, leave that field alone.
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